Social Media for Public Safety Telecommunicators: Full Presentation 2014

If you attended the 2014 Public Safety Training Conference and liked the Social Media presentation, you can view it again here. You can also download the PowerPoint by following the link to the SlideShare website.

Social Media for Public Safety Telecommunicators from glarsen911

If you'd prefer a PDF version, that is available here: download

Useful Policy Links:

In the presentation, I shared several links to help you get started. I'll also list them here, for ease of use:

The best, most informative page for this kind of information is the International Association of Chiefs of Police Center for Social Media. Dig deep into this site! There are glossaries, model policies, case law and case studies, excellent blog articles from industry peers, and resource guides to help you get started on almost any network you wish.

Don't miss the results of their 2012 survey on law enforcement agency use of social media.  

GovLoop (a collaborative site for public sector personnel to network and discuss issues) has a Social Media portal with several helpful guides that instruct on the proper use of various networks.

MPHPrograms.com: 50 Most Social Media Friendly Police Departments in America's Largest Cities

Why Social Media for Public Safety Telecommunications Professionals?

If you are reading this, it's likely that you found it one of three ways:

• You attended my session, "Social Media & You (& Your Agency)" at the Washington APCO/NENA 2013 Public Safety Communications Training Conference in Kennewick, 
• You follow me on Twitter, or searched for a hashtag that I used when I posted this link,
• Or the search engine indexing found me faster than I expected.

Any of these is a perfectly good method, and I welcome you.

I decided to put my presentation information into blog form because I've been to far too many conferences where the instructor has passed out black & white copies of their PowerPoint slides, which I carefully packed away with the intent of going back and studying the information and following the referenced links later. Inevitably, I find those printouts months or years later when cleaning out the back of the car or behind the couch.

I didn't want that to happen this time. This information is important to our field and to the idea of keeping up with the technology of the age, and I want more people to know it. I'm passionate about this subject and its value. Besides, typing out the links is often laborious--have you seen some of the URLs out there?

Anyway. You'll find my presentation here, along with a collection of links to information that I think is interesting or useful. If I feel inspired, I may continue posting interesting things; one thing I noticed in doing my research for the presentation was that there is a wealth of resources to be found, more than I could ever hope to talk about in a 90 minute class. 

Thanks for reading! Please let me know what you think.